Disclaimer

Cancellation policy/Right of Revocation

Right of revocation

You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day of the conclusion of the contract.

In order to exercise your right of revocation, you must inform us (TU Bergakademie Freiberg, Akademiestraße 6, 09599 Freiberg, Tel. +49 3731 392817, E-Mail: epayment@webshop-tu-freiberg.de by means of a clear declaration (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the revocation period, it is sufficient for you to send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your revocation of this contract. The repayment can only be made by bank transfer. Please also inform us of your bank details with your objection. In no case will you be charged any fees because of this repayment.

If you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

Substitutions of conference participants may be made at any time by notifying the conference office. If the substitute participant does not meet the same discount requirements as the registered participant, the difference will be charged. Please notify the conference organising office of any name changes of participants in advance.

 

 

 

Sample cancellation form

(If you wish to cancel the contract, please fill in and return this form)

- To TU Bergakademie Freiberg, Akademiestraße 6, 09599 Freiberg,  e-mail: epayment@webshop-tu-freiberg.de:

- I hereby revoke the contract I have concluded for the provision of the following service.

- Ordered on:

- Name of consumer:

- Address of consumer:

- Signature of the consumer (only in case of notification on paper).

- Date.