General Terms and Conditions

1 Basic provisions

1.1 The following terms and conditions apply to all contracts between the TU Bergakademie Freiberg, Akademiestraße 6, 09599 Freiberg, Germany - hereinafter referred to as the provider - and the customer, which are concluded via the website https://www.eshop.sachsen.de/... of the provider. Unless otherwise agreed, the inclusion of the customer's own terms and conditions is objected to.

1.2 A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for a purpose that cannot be attributed to his or her commercial or independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his or her independent professional or commercial activity.

1.3 The complete text of the contract is not stored by the Supplier. Before sending the order via the online shopping basket system, the contract data can be printed out or electronically saved using the browser's print function. After receipt of the order by the supplier, the order data, the legally required information for distance contracts and the General Terms and Conditions shall be sent to the customer again by e-mail.

1.4 The contract language is German. 

2 Subject matter of the contract / licence to use

2.1 The subject matter of the contract is the sale of admission tickets to a scientific event (hereinafter also referred to as "performance"). The delivery of physical objects is not the subject of the contract. The details, in particular the essential features of the performance, can be found in the item description and the supplementary information on the website of the Provider.

2.2 The service offered is protected by copyright. The customer receives an invoice for each service purchased from the provider, unless otherwise stated in the respective item description on the website.

2.3 The purchase includes the permission to save and/or print one copy for the customer's personal use on the customer's computer or other electronic device. The Client is prohibited from making any further copies. The Client is expressly prohibited from modifying or editing a file or any part thereof and from making it available in any way to third parties for private or commercial purposes. 

3 Conclusion of the contract

3.1 The Provider's product presentations on the Internet are non-binding and do not constitute a binding offer to conclude a contract.

3.2 The customer can make a binding purchase offer (order) via the online shopping basket system. For this purpose, the service intended for purchase is placed in the "shopping basket". The customer can call up the "shopping basket" via the corresponding button in the navigation bar and make changes there at any time. After calling up the "Checkout" page and entering the personal data and the terms of payment, all order data are finally displayed again on the order overview page. Before submitting the order, the customer has the possibility to check all details again, to change them (also via the "back" function of the Internet browser) or to cancel the purchase. By sending the order, the customer places a binding order for the service with the provider. The customer receives an automatic e-mail about the receipt of his order, which leads to the conclusion of the contract.

3.3 The Provider may cancel the service at any time without giving reasons. In this case, all payments made will be refunded to the customer. The customer may, if he is prevented from participating, nominate a substitute participant at any time. The statutory right of withdrawal for consumers remains unaffected.

3.4 The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by e-mail. For this reason, the customer must ensure that the e-mail address he has provided to the provider is correct, that the receipt of e-mails is technically ensured and, in particular, that it is not prevented by SPAM filters. 

4 Prices and shipping costs

4.1 The prices stated in the respective offers represent final prices. They include all price components. Any pro rata taxes incurred shall be shown separately.

4.2 There are no shipping costs.

4.3 If the delivery is made to a non-EU country, further customs duties, taxes or fees may be payable by the customer, but not to the supplier, but to the customs or tax authorities responsible there. The Customer is advised to enquire about the details with the customs or tax authorities before placing the order.

4.4 The customer will receive an invoice with VAT shown, if applicable.

5 Payment

5.1 The terms of payment can be found under payment methods.

5.2 Unless otherwise stated in the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.

5.3 Additional conditions can be found in the respective item description.

6 Warranty

The statutory provisions shall apply. 

7 Liability

7.1 The Supplier shall be liable in each case without limitation for damages arising from injury to life, body or health, in all cases of intent and gross negligence, as well as in the event of fraudulent concealment of a defect, in the event of the assumption of a guarantee for the quality of the object of purchase, in the event of damages under the Product Liability Act and in all other cases regulated by law.

7.2 Insofar as material contractual obligations are affected, the liability of the Supplier in the event of slight negligence shall be limited to the foreseeable damage typical for the contract. Material contractual obligations are obligations which arise from the nature of the contract and the breach of which would jeopardise the achievement of the purpose of the contract as well as obligations which the contract imposes on the Provider according to its content in order to achieve the purpose of the contract, the fulfilment of which makes the proper performance of the contract possible in the first place and compliance with which the Customer may regularly rely on.

7.3 In the event of a breach of immaterial contractual obligations, liability is excluded in the case of slightly negligent breaches of duty.

7.4 Data communication via the Internet cannot be guaranteed to be error-free or available at all times according to the current state of the art. In this respect, the Provider is liable neither for the constant nor uninterrupted availability of the Internet site and/or the service offered there. 

8 Right of retention

8.1 The customer may only exercise a right of retention insofar as it concerns claims from the same contractual relationship or the counterclaim is undisputed or has been legally established.

9 Choice of law, place of performance, place of jurisdiction

9.1 German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. In the case of consumers, this choice of law shall only apply insofar as the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn (favourability principle).

9.2 The place of performance for all services arising from the business relations with the Supplier and the place of jurisdiction shall be the registered office of the Supplier if the Customer is not a consumer but a merchant, a legal entity under public law or a special fund under public law. This shall also apply if the customer does not have a general place of jurisdiction in Germany or the EU or if the customer's place of residence or habitual abode is unknown at the time the action is brought. The right to also invoke the court at another statutory place of jurisdiction remains unaffected by this.

10 Information on online dispute resolution via the ODR platform of the European Commission

The EU Commission provides an internet platform for the online resolution of disputes (so-called "ODR platform") in accordance with Article 14 (1) of the ODR Regulation (EU Regulation No. 524/2013). The ODR platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. The customer can access the ODR platform at the following link: http://ec.europa.eu/consumers/odr/

Attention: Only the German version is legally vaild.